Politique d’expédition
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Origins We ship from both China and the United Kingdom, depending on product availability and stock location.
Estimated Delivery Times
- United Kingdom: 3–7 business days
- Europe: 7–15 business days
- United States & Canada: 7–15 business days
- Rest of World: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Customs & Import Duties International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. INTIMOEROS is not responsible for delays caused by customs processing.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Parcels If your order has not arrived within the estimated timeframe, please contact us at info@intimoeros.com and we will investigate with the carrier.